Build a 720-Degree View of Customers
4.8 (165) · € 12.99 · En Stock
Insurers must start with a single view of the customer -- which only about a quarter now have -- but then build a fully 720-degree view of each individual. ||It’s a sad day when your local water utility or parking enforcement offers a better mobile or online customer experience than your auto or life insurer. Customers cannot easily quit their local utility or government. They can readily switch their insurance carrier -- and customer defection now exceeds 10% (according to J.D. Powers & Associates), awakening CEOs and investors to the need for substantive change. Consumer markets have changed dramatically. PRNewswire reported in December that 89% of consumers prefer online to in-store shopping.
Creating a 360-Degree Customer View with Retail Data Management
8 Performance Evaluation Methods That Boost Employee Morale
How Well Do You Know Your Customers? Gain A 360-Degree Customer View
360 Degree Customer View
Use Data to Get a 360-Degree View of Your Customers Unit
BLOG: Evolving Insights Beyond Customer 360: Optimizing Business Outcomes with IBM Cloud Pak for Data - Mainline
How Well Do You Know Your Customers? Gain A 360-Degree Customer View
360 Degree Feedback: A Comprehensive Guide - AIHR
360-Degree View of your Customers and Customer Data - ArgonDigital
GitHub - aws-samples/build-a-360-degree-customer-view-with-aws
